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Patient Experience Technology Market

Jul 2022

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Patient Experience Technology Market by Type (Interactive Patient Care Systems (IPC), Patient Case Management, Patient Engagement, Patient Relationship Management (PRM)), By Application (Hospitals, Health Systems) and Region (North America, Europe, Asia Pacific, South America, Middle East and Africa), Global trends and forecast from 2022 to 2029

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Patient Experience Technology Market Overview


The global patient experience technology market is expected to grow at 15% CAGR from 2022 to 2029. It is expected to reach above USD 42.21 billion by 2029 from USD 12 billion in 2020.


Patient experience technology, also known as patient care software, refers to applications that are used by healthcare organizations for streamlining the entire process of working with patients. It includes interactive patient care systems (IPC), case management, and engagement capabilities, which help hospitals in improving employee productivity while delivering better service to their patients. Patient experience software enables hospitals to create an interactive experience for patients, especially in the areas of appointment scheduling, patient registration, and check-in processes. It also helps healthcare organizations in automating administrative tasks using cloud-based solutions while providing personalized interactions to each individual at every touchpoint.


















































ATTRIBUTE DETAILS
Study period 2020-2029
Base year 2021
Estimated year 2022
Forecasted year 2022-2029
Historical period 2018-2020
Unit Value (USD Billion)
Segmentation By Type, By Application, By Region
By Type

  • Interactive Patient Care Systems (IPC)

  • Patient Case Management

  • Patient Engagement

  • Patient Relationship Management (PRM)


By Application

  • Hospitals

  • Health Systems


By Region

  • North America

  • Europe

  • Asia Pacific

  • South America

  • Middle East and Africa



The increasing adoption of the latest technologies by hospitals and health systems across regions for managing patients is propelling the demand for patient experience software. This is because such solutions help in automating various processes, thereby streamlining workflows and improving overall care delivery. There has been a rising trend among patients to be more involved in their own care. In addition, healthcare providers are increasingly realizing the importance of providing a positive Patient Experience (PX) as it can have a significant impact on business outcomes such as increased customer loyalty, word-of-mouth marketing, and referrals.


The increasing adoption of patient experience technology by healthcare organizations across regions such as the US and Canada due to their high focus on improving the overall quality of care provided to patients is attributed to the stringent government regulations regarding data protection & privacy laws that require organizations to handle sensitive health records pertaining to patients residing within their geographical boundaries must deploy automated security measures including encryption techniques. This is fueling the demand for patient experience software solutions, etc.


The growth in this market is driven by factors such as the favorable government regulations and initiatives to promote the adoption of HCIT solutions, the advantages of patient rounding solutions, and the growing number of collaborations and partnerships between stakeholders. However, factors such as the high investments for IT infrastructure and the shortage of skilled IT professionals in the healthcare industry are expected to restrain the growth of this market to a certain extent during the forecast period.




[caption id="attachment_10267" align="aligncenter" width="870"]Patient Experience Technology Market | Exactitude Consultancy
Patient Experience Technology Market | Exactitude Consultancy
[/caption]

Frequently Asked Questions

• What is the worth of global Patient Experience Technology market?

The Patient Experience Technology market size had crossed USD 12 Billion in 2020 and will observe a CAGR of more than 15% up to 2029 driven by the increasing adoption of the latest technologies by hospitals and health systems across regions for managing patients is propelling the demand for patient experience software.

• What is the size of the North America patient experience technology industry?

North America held more than 38% of the patient experience technology market revenue share in 2020 due to the increasing adoption of patient experience software by healthcare organizations across regions such as Canada and US due to their high focus on improving the overall quality of care provided to patients.

• What are the upcoming trends of patient experience technology market, globally?

The upcoming trends in patient experience technology market are that the healthcare providers are increasingly realizing the importance of providing a positive Patient Experience (PX) as it can have a significant impact on business outcomes such as increased customer loyalty, word-of-mouth marketing, and referrals.

• What is the CAGR of patient experience technology market?

The global patient experience technology market registered a CAGR of 15% from 2022 to 2029. The interactive patient care systems segment was the highest revenue contributor to the market, with 5 billion in 2020, and is estimated to reach 16 billion by 2029, with a CAGR of 15.5%.

• Which are the top companies to hold the market share in patient experience technology market?

Key players profiled in the report include Epic MyChart Bedside, Spok, Access Care Planning (formerly Mobizio), Getwell, athenaCoordinator, eClinicalWorks, SimplePractice, Luma Health, Allscripts, ChiroTouch, Phreesia, DrChrono, SoftClinic, Solutionreach, WebPT, RevenueWell, Weave, Salesforce Health Cloud, patientNOW, PracticeSuite.

• What is the leading application of patient experience technology market?

Leading application of patient experience technology market are hospitals. The increasing adoption of the latest technologies by hospitals and health systems across regions for managing patients is propelling the demand for patient experience software.

• Which is the largest regional market for patient experience technology market?

North America is expected to hold the largest market share in terms of revenue, during the forecast period. The growth is attributed to the increasing adoption of patient experience software by healthcare organizations across regions such as Canada and US due to their high focus on improving the overall quality of care provided to patients.

Patient Experience Technology Market Segment Analysis

The global patient experience technology market is segmented based on type, application and region. By type, the market is classified into Interactive Patient Care Systems (IPC), Patient Case Management, Patient Engagement, Patient Relationship Management (PRM). Interactive Patient Care Systems (IPC) is one of the key segments of the patient experience technology market. IPC systems are designed to provide interactive communication between patients and caregivers. These systems help in capturing real-time data from patients, which can be used for further analysis and improved treatment outcomes. IPC systems offer a range of features such as bedside registration, medication adherence monitoring, secure messaging, nurse call alerts, etc., that improve the quality of care provided to patients.

Patient case management software enables hospitals to track patient information, including test results and other data. These solutions are used for documentation purposes by doctors as well as nurses. The insights provided by these systems help hospital administrators in identifying the root cause of a problem within their healthcare system. This solution allows patients with complex medical conditions or multiple chronic illnesses to live at home through remote monitoring technologies that provide real-time alerts on vital vitals such as blood pressure, weight, glucose level, etc., which can be monitored from anywhere around the world via computer device or smartphone application.

Patient engagement software enables hospitals to build strong relationships with their patients. The main objective of patient engagement solutions is to improve communication and interaction between the healthcare provider and a patient, especially during a patient appointment or consultation process. This solution allows doctors to track a patient's progress throughout the care cycle. It also helps them in providing personalized treatment plans by considering all important data such as age, gender, medical history, family health history, medication details, etc., which can be obtained from electronic records maintained on an EMR (Electronic Medical Records) system or other databases available online.

By application, it is divided into Hospitals and Health Systems. The increasing adoption of the latest technologies by hospitals and health systems across regions for managing patients is propelling the demand for patient experience software.

[caption id="attachment_10269" align="alignleft" width="680"]Patient Experience Technology Market | Exactitude Consultancy
Patient Experience Technology Market | Exactitude Consultancy
[/caption]
Patient Experience Technology Market Players

The patient experience technology market key players include Epic MyChart Bedside, Spok, Access Care Planning (formerly Mobizio), Getwell, athenaCoordinator, eClinicalWorks, SimplePractice, Luma Health, Allscripts, ChiroTouch, Phreesia, DrChrono, SoftClinic, Solutionreach, WebPT, RevenueWell, Weave, Salesforce Health Cloud, patientNOW, PracticeSuite.

To increase their market position, these businesses have implemented a variety of growth tactics. These companies are using expansion, new product development, mergers and acquisitions, and collaboration as important growth strategies to improve their product portfolio and geographical presence in order to meet the rising demand for patient experience technology from emerging economies.

Who Should Buy? Or Key Stakeholders

  • Software & Enterprise Computing industries.
  • Information Technology and Telecommunication
  • Institutional & retail players.
  • Investment research firms
  • Others

Patient Experience Technology Market Regional Analysis

The patient experience technology market by region includes North America, Asia-Pacific (APAC), Europe, South America, and Middle East & Africa (MEA).
  • North America: includes the US, Canada, Mexico
  • Asia Pacific: includes China, Japan, South Korea, India, Australia, ASEAN and Rest of APAC
  • Europe: includes UK, Germany, France, Italy, Spain, Russia, and Rest of Europe
  • South America: includes Brazil, Argentina and Rest of South America
  • Middle East & Africa: includes Turkey, UAE, Saudi Arabia, South Africa, and Rest of MEA
North America is expected to hold the largest market share in terms of revenue, during the forecast period. The growth is attributed to the increasing adoption of patient experience software by healthcare organizations across regions such as Canada and US due to their high focus on improving the overall quality of care provided to patients.

Latin America is expected to hold the second-largest market share in terms of revenue, during the forecast period. The growth is attributed to Latin America's relatively low healthcare spending and an increasing number of private hospitals and clinics which are investing in inpatient experience software solutions for better quality care delivery at a reduced cost.

Europe is expected to account for the third-largest market share in terms of revenue, during the forecast period. The growth can be attributed to growing investments by leading players such as GE Healthcare (UK), McKesson Corporation (US), Allscripts (US) across Europe due to strict government regulations regarding data protection & privacy laws that require organizations to handle sensitive health records pertaining to patients residing within their geographical boundaries must deploy automated security measures including encryption techniques.

[caption id="attachment_10274" align="alignleft" width="680"]Patient Experience Technology Market | Exactitude Consultancy
Patient Experience Technology Market | Exactitude Consultancy
[/caption]

Key Market Segments: Patient Experience Technology Market

Patient Experience Technology Market by Type, 2020-2029, (USD Million)
  • Interactive Patient Care Systems (IPC)
  • Patient Case Management
  • Patient Engagement
  • Patient Relationship Management (PRM)
Patient Experience Technology Market by Application, 2020-2029, (USD Million)
  • Hospitals
  • Health Systems
Patient Experience Technology Market by Region, 2020-2029, (USD Million)
  • North America
  • Europe
  • Asia Pacific
  • South America
  • Middle East and Africa
Important Countries in All Regions Are Covered.

Key Question Answered

  • What is the current size of the patient experience technology market?
  • What are the key factors influencing the growth of patient experience technology?
  • What are the major applications for patient experience technology?
  • Who are the major key players in the patient experience technology market?
  • Which region will provide more business opportunities for patient experience technology in future?
  • Which segment holds the maximum share of the patient experience technology market?

  1. Introduction

    1. Market Definition

    2. Market Segmentation

    3. Research Timelines

    4. Assumptions And Limitations



  2. Research Methodology

    1. Data Mining

      1. Secondary Research

      2. Primary Research

      3. Subject-Matter Experts’ Advice



    2. Quality Checks

      1. Final Review



    3. Data Triangulation

      1. Bottom-Up Approach

      2. Top-Down Approach

      3. Research Flow



    4. Data Sources



  3. Executive Summary

  4. Market Overview

    1. Global Patient Experience Technology Market Outlook

      1. Market Drivers

      2. Market Restraints

      3. Market Opportunities



    2. Impact Of Covid-19 On Global Patient Experience Technology Market



  5. Global Patient Experience Technology Market by Type, (USD Million)

    1. Interactive Patient Care Systems (IPC)

    2. Patient Case Management

    3. Patient Engagement

    4. Patient Relationship Management (PRM)



  6. Global Patient Experience Technology Market by Application, (USD Million)

    1. Hospitals

    2. Health Systems



  7. Global Patient Experience Technology Market by Region, (USD Million)

    1. Introduction

    2. Asia-Pacific

      1. China

      2. India

      3. Japan

      4. South Korea

      5. Australia

      6. South-East Asia

      7. Rest Of Asia-Pacific



    3. North America

      1. United States

      2. Canada

      3. Mexico



    4. Europe

      1. Germany

      2. United Kingdom

      3. France

      4. Italy

      5. Spain

      6. Russia

      7. Rest Of Europe



    5. South America

      1. Brazil

      2. Argentina

      3. Colombia

      4. Rest Of South America



    6. Middle East and Africa

      1. UAE

      2. Saudi Arabia

      3. South Africa

      4. Rest Of Middle East and Africa







  1. Company Profiles* (Business Overview, Company Snapshot, Types Offered, Recent Developments)







      1. Epic MyChart Bedside

      2. Spok

      3. Access Care Planning (formerly Mobizio)

      4. Getwell

      5. athenaCoordinator

      6. eClinicalWorks

      7. Simple Practice

      8. Luma Health

      9. Allscripts

      10. ChiroTouch

      11. Phreesia

      12. DrChrono

      13. SoftClinic

      14. Solutionreach

      15. WebPT

      16. RevenueWell

      17. Weave

      18. Salesforce Health Cloud

      19. patientNOW

      20. PracticeSuite *The Company List Is Indicative






LIST OF TABLES


TABLE 1                GLOBAL PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 2                GLOBAL PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 3                GLOBAL PATIENT EXPERIENCE TECHNOLOGY MARKET BY REGION (USD MILLION), 2020-2029

TABLE 4                NORTH AMERICA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 5                NORTH AMERICA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 6                US PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 7                US PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 8                CANADA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (MILLIONS), 2020-2029

TABLE 9                CANADA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 10             MEXICO PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 11             MEXICO PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 12             SOUTH AMERICA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 13             SOUTH AMERICA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 14             BRAZIL PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 15             BRAZIL PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 16             ARGENTINA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 17             ARGENTINA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 18             COLOMBIA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 19             COLOMBIA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 20             REST OF SOUTH AMERICA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 21             REST OF SOUTH AMERICA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 22             ASIA-PACIFIC PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 23             ASIA-PACIFIC PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 24             INDIA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 25             INDIA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 26             CHINA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 27             CHINA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 28             JAPAN PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 29             JAPAN PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 30             SOUTH KOREA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 31             SOUTH KOREA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 32             AUSTRALIA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 33             AUSTRALIA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 34             SOUTH EAST ASIA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 35             SOUTH EAST ASIA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 36             REST OF ASIA PACIFIC PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 37             REST OF ASIA PACIFIC PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 38             EUROPE PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 39             EUROPE PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 40             GERMANY PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 41             GERMANY PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 42             UK PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 43             UK PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 44             FRANCE PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 45             FRANCE PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 46             ITALY PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 47             ITALY PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 48             SPAIN PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 49             SPAIN PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 50             RUSSIA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 51             RUSSIA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 52             REST OF EUROPE PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 53             REST OF EUROPE PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 54             MIDDLE EAST AND AFRICA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 55             MIDDLE EAST AND AFRICA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 56             UAE PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 57             UAE PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 58             SAUDI ARABIA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 59             SAUDI ARABIA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 60             SOUTH AFRICA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 61             SOUTH AFRICA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

TABLE 62             REST OF MIDDLE EAST AND AFRICA PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE (USD MILLION), 2020-2029

TABLE 63             REST OF MIDDLE EAST AND AFRICA PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS (USD MILLION), 2020-2029

 

 

 

LIST OF FIGURES


FIGURE 1             MARKET DYNAMICS

FIGURE 2             MARKET SEGMENTATION

FIGURE 3             REPORT TIMELINES: YEARS CONSIDERED

FIGURE 4             DATA TRIANGULATION

FIGURE 5             BOTTOM-UP APPROACH

FIGURE 6             TOP-DOWN APPROACH

FIGURE 7             RESEARCH FLOW

FIGURE 8             GLOBAL PATIENT EXPERIENCE TECHNOLOGY MARKET BY TYPE, USD MILLION, 2020-2029

FIGURE 9             GLOBAL PATIENT EXPERIENCE TECHNOLOGY MARKET BY APPLICATIONS, USD MILLION, 2020-2029

FIGURE 10           GLOBAL PATIENT EXPERIENCE TECHNOLOGY MARKET BY REGION, USD MILLION, 2020-                                   2029

FIGURE 11           PORTER’S FIVE FORCES MODEL

FIGURE 12           MARKET SHARE ANALYSIS

FIGURE 13           EPIC MYCHART BEDSIDE: COMPANY SNAPSHOT

FIGURE 14           SPOK: COMPANY SNAPSHOT

FIGURE 15           ACCESS CARE PLANNING (FORMERLY MOBIZIO): COMPANY SNAPSHOT

FIGURE 16           GETWELL: COMPANY SNAPSHOT

FIGURE 17           ATHENACOORDINATOR: COMPANY SNAPSHOT

FIGURE 18           ECLINICALWORKS: COMPANY SNAPSHOT

FIGURE 19           SIMPLEPRACTICE: COMPANY SNAPSHOT

FIGURE 20           LUMA HEALTH: COMPANY SNAPSHOT

FIGURE 21           ALLSCRIPTS: COMPANY SNAPSHOT

FIGURE 22           CHIROTOUCH: COMPANY SNAPSHOT

FIGURE 23           PHREESIA: COMPANY SNAPSHOT

FIGURE 24           DRCHRONO: COMPANY SNAPSHOT

FIGURE 25           SOFTCLINIC: COMPANY SNAPSHOT

FIGURE 26           SOLUTIONREACH: COMPANY SNAPSHOT

FIGURE 27           WEBPT: COMPANY SNAPSHOT

FIGURE 28           REVENUEWELL: COMPANY SNAPSHOT

FIGURE 29           WEAVE: COMPANY SNAPSHOT

FIGURE 30           SALESFORCE HEALTH CLOUD: COMPANY SNAPSHOT

FIGURE 31           PATIENTNOW: COMPANY SNAPSHOT

FIGURE 32           PRACTICESUITE: COMPANY SNAPSHOT

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